Car seat clinic

Together, we can keep "Saving lives by preventing shortcuts"


We regret to inform you that this service is currently unavailable and will be for a minimum period of 3 months (June - September).

We recommend checking for a technician via Safe2Go's website or visiting your local Plunket Car Seat Rental Scheme for advice and assistance in the mean time.

We for any apologise for any inconvenience this may cause you.

Car Seat Clinic This is a FREE service.

80% of car seats are incorrectly installed...
is your seat one?

NZ Child Restraints is able to check your child's car seat for FREE. Now you can have your child's car seat install (and use) checked for free by a qualified Safe2Go technician with 4 years of technician experience, and over 10 years experience in the car seat field. We can check that the seat is installed correctly and being used correctly. We can also help you with choosing your child's next car seat, we will not sell you the most expensive seat, we consider your budget, type of car, and listen to you about what you need for your child.

Currently available in Auckland's North Shore. This service operates by request and is NOT funded by any company. Persons outside of the North Shore who wish to use this service can come to us in a suitable location*. Donations to cover costs are appreciated and are optional.

If you would like to request a check please email us on admin@childrestraints.co.nz

Find a Safe2Go Technician

What is a car seat check?

What do I need to know & bring?
(conditions)

Evaluation form

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Find a Technician

For residents outside of Auckland's North Shore, CBD and West Auckland who require a seat check you can request a check with a Safe2Go technician, this is also available at no cost.

Visit www.safe2go.co.nz to find out more about what Safe2Go can do for you, or you can locate a technician in your area by clicking here.

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What does a car seat check do?

All NZ Child Restraint car seat checks involve the following:

  • We will check and note the make, model and manufacture date of your car seat - we will tell you the life span ( & expiry date) of your car seat and inform you of any recalls placed on your seat.
  • We will check how the seat is currently installed - we will make any changes to the install and use if this is not correct and explain these changes to you.
    We will show you what could happen to your child if your child restraint is not installed correctly.
  • We will check and note the make, model and type of car that the seat is currently installed in.
    We will also record details of tether points, isofix/latch and seat belt type.
    We will advise you of the best install method available in your car, and we will inform you if you need to have tether bolts installed.
  • We will help you to select your child's next car seat or booster seat based on your vehicle type, child's individual stats and your personal budget - we will not pass judgment on personal limitations or budget.
  • We will answer any questions you have on child restraints and if we don't have the answer, we will find out, and get back to you.

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Conditions of check

  • Initial checks take about 1 hour in duration. Follow up checks take about 15 - 30 minutes depending on the request made.
  • For rear facing installs please bring (or have handy) a few assorted sized towels to assist a correct angle install. Jacquard beach towels tend to work the best when used for installs. (If unsure, bring one along anyway, sometimes they are needed for forward facing installs too).
  • NZ Child Restraints reserves the right to cancel an appointment where the weather renders a check unsuitable or where personal safety may be at risk. A reschedule will be made before your original appointment.
  • Residents outside of these areas may meet us in a public location (located on Auckland's North Shore City) for a seat check to be carried out. NZCR may request that you come to them in the case of time constraints.
  • We will show you how to install your child's car seat, answer questions and provide advice on the best car seat to purchase based on your individual family needs. We will not promote any specific car seat by any company and will offer a choice of 2-3 seats that best suit your needs.
  • Seat installs will be preformed and discussed by the technician so you can observe while this is being done. We also encourage parents to install the seat themselves (while we are present) to check that you are able to do it on your own. NZCR will not be held responsible for incorrect installs by the individual if the seat is not installed while we are present. A signature is required on the completion of all car seat checks.

For a full copy of our car seat installing policy please contact us.

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Evaluation

An evaluation form will be emailed to you following a car seat check, this information is confidential, and is used to improve our service to you in the future. If you have any major concerns that you would wish to express about the Safe2Go program, or an individual technician please try to resolve it with the technician first and if no resolution is found contact the coordinator of Safe2Go via www.safe2go.co.nz.

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*Suitable location - as set by NZ Child Restraints or Safe2Go technican (where check is performed by someone outside of NZCR).
Got any questions? Contact Us